Instead, devices are routed to the optimal network using a feature called band steering. Step 2 – Ensure that you typed your details correctly. If you need answers to other common Self Connect questions, our FAQ article has you covered. You will probably find jorton's 'Gateway Cheat Sheet' handy. The easiest way to do that is to use the official links that we have provided below. How To: Change your WiFi name and password with BlueCurve Home, How To: Use parental controls on the BlueCurve Gateway. Joined Jun 14, 2009 Messages 21. Thread Starter. The quickest support for activating your equipment is available from 7am-9pm PT, seven days a week. My last modem had two.Fibre+ Gateway supports both 2.4Ghz and 5Ghz wireless networks, but these won't appear separately in lists of available networks. Select your WiFi network name from the list of available networks. If you are also activating a Wireless 4K BlueCurve TV Player, connect your Fibre+ Gateway first and make sure its online with a white light before connecting your TV Player to power. Technician's Assistant: What Samsung model do you have? against it, whats the make and model of the PC and what windows version is it using xp, vista etc. No shaw gateway, have tried unplugging. If not, please follow the instructions above to rename your WiFi network using the Home app. If you already have Shaw services and are replacing or upgrading to a Fibre+ Gateway, please use the same location and coax outlet where your old modem was connected. Portal changed the login page? How old is it? Join over 807,865 other people just like you! That can cause unexpected errors such as timeouts. Samsung tv. If you would like to add Home Phone, you can learn more at, or contact us via chat at or by using the My Shaw app. Your TV's input selection is wrong. If you need to complete the setup of your Gateway with a wired device, take the follow these steps when the light is flashing white: You can find a visual guide for connecting your Shaw Home Phone to your Gateway here. Step 4 – If you still cannot access the site, you can clear your cache and cookies. You can log in to the My Shaw website or app (Apple App Store | Google Play Store) anytime to manage your Shaw account. the ethernet probably needs a driver - it has the yellow ? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Note: If you’re replacing an existing Fibre+ Gateway with a new one, you may need to sign out, and back into the app. Are you trying to login to Shaw Gateway Portal Connection? Some sort of special setting. If you're not already familiar with forums, watch our Welcome Guide to get started. Solved: "Gateway Not Found" Thread starter NekoLuca; Start date Nov 22, 2010; Status This thread has been Locked and is not open to further replies. If you choose the same WiFi network name and password you were using previously, some the devices in your home might reconnect automatically. Wait up to 15 minutes for your Fibre+ Gateway to activate. Find our guide of how to do that on the most popular browsers, here. Try another outlet and read about, Create your Shaw ID at, download the BlueCurve Home app (, Set up your WiFi Network and connect your devices.