If they couldn’t fulfill orders, money should be refunded. The company experienced some problems with customs and apparently didn’t get product. The entrepreneurs left the Tank without a deal. Reviewers write the most about Forus Athletics Shipping Service and give it 1.1 stars out of 5. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Yeah, they got me the same way almost the exact same story, I bought a pair last year and nothing. i was patient and so was my coworker. I am in the same boat as you, I filed a complaint with the BBB - (they informed they were unable to resolve the issue) & Indiana Attorney General Consumer Protection Division - nothing so far. Have contacted at least 50 times by email and telephone. After 9 months their story rings scam and thief to me. Review #783619 is a subjective opinion of poster. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Once they said they were backordered, but since then no response. After Shark Tank, complaints alleging customer service issues, delivery issues, and refund issues were filed with the Better Business Bureau. i should have known after the Sharks didn't *** on this company. I placed an order for a pair of shoes at the end of June, only to find they were backordered. I was also screwed by them. Take action with the Better Business Bureau, your bank or credit card company, and local government for fraudulent mail order practices. The two founders, Joel Vinocur and Arsene Millogo, pitched the shoe company on Shark Tank in April 2015. Daymond asks about the economics of the Forus shoes – what are they made for, how much are they sold for, and how much sales are. I was patient and understanding due to them "not being prepared for such high sales volume after Shark Tank aired. Robert Herjavec was interested in investing in Forus but only if fellow Shark and clothing and shoe retail guru Daymond John came in with him because — as Herjavec said — “inventory control is absolutely critical” and that’s John’s expertise. This is apparently the modus operandi for Forus. Today I called (Feb 4, 2016) and the phone is disconnected. I wanted to get their side of the story, so I called their number and left a message. Up until October 30, customer service was very responsive and willing to keep up with status updates. What can we help you with? I have tried emails to their reps, their sales staff and their customer service department. Is there a chance they are being investigated by the Feds? We ordered shoes in Aug 2015. The bank refunded our money. Forus was featured on Shark Tank and did not get a partner. If enough people complain they will go after these guys. Shark Tank Blog has received dozens of angry comments regarding this company’s business practices, many are like this one: I ordered in May. I also contacted the card I paid for it with, and they wouldn't reimburse because it was too far past the purchase date. There is also a fraud alert on Forus on the. we even contacted channel six call for help. Their social media has been dark since August, 2015 and they have ignored customer emails. As a result of the short notice, we did not have enough time to … Forus claimed their products were in shipping containers Customs was holding for further inspection. Thank You for Your Reply! I "purchased" 2 pair of athletic shoes for $208, charged on 4/10/15. I am trying to figure out where our money went. I would be in for a lawsuit. We contacted our bank and disputed the Visa charge. I can't believe that their website is still up and running taking new orders. What is your customer experience with Forus Athletics? According to LinkedIn, after the closing of Forus in October 2015, Vinocur became a sales manager for Oracle and is currently a manager in corporate sales at Grubhub. Local shoe and athletic gear company FORUS is selling its hot, new shoes for discount prices to drum up the cash to fund its first major shipment to distributors. He is also studying entrepreneurship at Harvard Business School. I sent e-mails, direct messages on Facebook, comments on their Facebook page, and I even tried calling them multiple times. New episodes of Shark Tank air Sundays at 10 pm on ABC, right after American Idol. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. All representatives are always busy, perhaps because there are none. 20 Forus Athletics Reviews and Complaints @ Pissed Consumer Kids Luv – Vitamin Enriched Sugar Free Drinks for Kids, Locker Boards – Recycled Mini Skateboards, 5 Facts on P-nuff Crunch from Shark Tank - The Reality TV, This 'Survivor' Castaway Also Appeared on 'Shark Tank' | Usa new news. The system said everyone was busy and they would call back. I also filed a complaint with the Better Business Bureau, but even the BBB did not receive a response! . I "purchased" 2 pair of athletic shoes for $208, charged on 4/10/15. what a scam. Review #790467 is a subjective opinion of poster. I have tried emails to their reps, their sales staff and their customer service department. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. We phoned them dozens of times, at different times and days. They never did. Received all the same emails you all did about customs and all that nonsense. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. I also sent the following email: I am writing an update about your business for The Shark Tank Blog due to an enormous amount of angry comments on my site about your company. Review #774990 is a subjective opinion of poster. I'm seeking legal advice. The company is no longer in business. It’s too bad, they had a great product. I have dozens of comments from people who ordered sneakers and never received them. It’s understandable that a small business can get overwhelmed by The Shark Tank Effect, but to essentially steal money is wrong. Has anyone actually talked directly to these guys? "We are in the midst of a historic moment, something that will make these shoes feel like you're wearing a trophy for small business, rather than a source of controversy." The company touted using an insole shock-absorbing technology (PolstarMax 6) that absorbs “the pressure of your body weight during a walk or intense workout and eliminates back, calf and spine pain.” It also claimed that the shoes were so lightweight that it felt like you were wearing socks not shoes. They didn’t execute and their business behavior is now considered fraudulent. Both the email and phone call went unanswered for two weeks. The price level of this organization is high according to consumer reviews. i Ordered back in April 2015 just like everyone else. by 2Paragraphs in Business Spotlight, Shark Tank | March 15, 2019, SHARK TANK - Barbara Corcoran, Daymond John, Mark Cuban, Kevin O'Leary, Robert Herjavec, Lori Greiner (ABC/Patrick Ecclesine). I ordered my shoes July of last year and am still waiting. The reason I’m sad is you can’t seem to find the sneakers anywhere anymore. I have considered filing a lien. Give us our money back! Do not buy anything from ForusAthletics regardless of their advertising. After 9 months their story rings scam and thief to me. I believe our best course of action is to report them to the U.S. Post office for mail fraud. We are processing your message. Each attempt resulted radio silence. Forus Athletics was a company that sold lightweight running shoes. It is easy to fill out a complaint form online. [27 Favorite Shark Tank Products at Amazon — New List], Taaluma Totes: What Happened To Fabric Backpacks After Shark Tank. A class action lawsuit filed against New Balance accuses the Boston-based sneaker company of false advertising in claiming its toning walking shoes … Forus was featured on Shark Tank and did not get a partner. Review #773929 is a subjective opinion of poster. I complained to the Better Business Bureau, The Indiana Attorney General and the US Post office. Now I’d imagine most runners would agree with this statement, it would take five athletic entrepreneurs over three years to finally solve this problem even the likes of Nike and Adidas never quite figured out. I'll join you. Contact your bank, dispute the charge, and request a refund. The first date was the end of August, and then a second date of October 30 was given. Forus Athletics is reportedly closed. Forus Athletics was first mentioned on PissedConsumer on Jan 22, 2016 and since then this brand received 20 reviews. It’s not complicated! © 2012-2020, 2paragraphs Productions, LLC. The fraud had to be in the hundreds of thousands of dollars. Rights Reserved, You Are About to Contact PissedConsumer.com. I have tried multiple lines of communication with Forus since 10/30/15. Their claim was they had shoes tied up in Customs and would send the order once their containers cleared inspection. Do you have something to say about Forus Athletics? We sent several emails asking for status. How can they get away with scamming people out of so much money??? Unreal. They continued to take orders from customers and charge their credit cards, but never delivered product. Pissed Consumer © 2020 All If you see this company on a re-run and like the shoes – do yourself a favor and don’t order them. I filed a BBB complaint and just filed a complaint with the Indiana Attorney General. lets all get together and sue them. Same situation as you. Lindsayhiatt24@***.com, I would like a full refund plus interest for the past year of being lead on and scammed. Find a, Contact me if you also got screwed over by this company. There is not enough information available to create the chart. I would like to give you guys the opportunity to respond/comment on exactly what is going on with your business. In the case of Forus Athletic Shoes, the problem was identified in one statement to a group of athletes, “This sucks! Forus Athletics ranks 723 of 2063 in Footwear and Clothing category. My shoe insoles are completely worn, and I feel like I’m walking and training on a board”. Forus Athletics, the company that sold lightweight running shoes with insole shock-absorbing technology, didn't get a Shark Tank deal in 2015 and closed business after the episode aired. If you wish that your prior post be removed, submit a notarized letter. SAME HERE. nothing!srurban9@***.net, I also bought shoes a year ago, and never got any information about what was going on. Have you taken any other steps in getting your refund? [These running shoe inserts get 5-star reviews on Amazon]. now phone and websit is down. They did not respond the the State Attorney General's Office either. now nobody answers the phone or responds to emails. Numerous emails and phone contacts and still no shoes and no response. The customs excuse got old after the first time. They went into the Tank seeking an investment of $200,000 in exchange for 15 percent equity. On October 6, 2015, the company responded to a complaint stating, “We understand that the interval between the time of order and time of delivery has been unusual and long, part of the reason for this is because Forus Athletics was given a mere 10-day notice prior to airing on Shark Tank, from which we received majority of the placed orders. By continuing to use this site you agree to the use of cookies. Forus may be one of the biggest Shark Tank failures to date. After that, things fell off a cliff. We have been snookered.